Privacy Policy

This policy is effective as of 2022-09-19

1. Introduction

We, as Titans Boost Ltd. Sti. (“Titans Boost”), are a company that designs and develops mobile games. With this Privacy Policy, we intend to explain our online and offline information practices, the kinds of information we may collect, how we intend to use, process, store, protect, disclose, and share that information, and how you can opt-out of a use or correct or change such information.

This Privacy Policy applies to websites, mobile applications, forums, and every kind of blog of Titans Boost and any other online or offline services provided by Titans Boost. It also applies to our marketing and advertising activities on all platforms and other services that we may provide to you from time to time. In this Privacy Policy, we refer to our games and websites, and other services collectively as our “Services”.

By downloading our mobile application, accessing and/or playing our games, or interacting with our websites or other Services; or somehow communicating with Titans Boost, Titans Boost may collect information about you in accordance with the nature of the information and transaction within the current technical possibilities. You accept, acknowledge, and promise that your personal information and data might be used in limited manner by Titans Boost and/or through Titans Boost to the extent that it is limited to the format and purposes set forth in this Privacy Policy. If you have any other concerns about providing data to us or it being used as described in this Privacy Policy, you should not use our games or other Services.

Every type of information related to an identified or identifiable natural person constitutes personal data. Processing your personal data signifies all types of transactions performed on the data such as obtaining, recording, storing, preserving, altering, re-arranging, disclosing, transferring, acquiring, making accessible, alignment and preventing access.

Please note that Titans Boost is not responsible for the actions of Platforms (defined below), the content of their sites, the use of information you provide to them or any services they may offer.

Titans Boost reserves the right to modify this Privacy Policy and your continued use of the Services shall mean your acceptance of the changes to this Privacy Policy.

2. The Identity of the Data Controller

The data controller is Titans Boost, registered with the İstanbul Trade Registry with number 90990-5 whose residing at Serifali Mah. Kutup Sok. No:17 İstanbul, Turkey.

3. How We Collect Your Personal Data

We may collect personal data automatically whenever you download or use or Services to your device, whenever you send us your feedbacks or convey your information or support requests directly to Titans Boost, from the Facebook, Apple App Store and Google Play App Store (Referred to as “Platforms” together) platforms and the business partners or other third-party companies who have obtained your consent or have another legal right to share such personal with us (including advertising platforms and partners and data aggregators who have obtained). This may include attributes about you and your interests, as well as other games and services you use, demographic and general location information. We will use your personal data as described in this Privacy Policy.

3.1. Personal data that is collected directly from you while you are using Services:

By downloading, accessing and/or playing our games or using our other Services, you consent to the collection of your personal data by Titans Boost. When you use Services via Platforms, Titans Boost may collect certain personal data from you and/or your device. Most of this data comes directly from you or your device, such as your unique device ID (persistent/non-persistent), your device operating system, version, model, CPU, amount of RAM and disk space, hardware type, Identifier For Advertising (IDFA for IOS devices and GAID for Android devices), advertising ID, the version of your operating system ("OS"), your device name, game center ID, and your location based on your Internet Protocol ("IP"). We use this data to provide our games and Services to you, to provide better service to you, to make suggestions, to improve its services, to improve and update our Services, to facilitate the use of Services at the works related to your interest and preferences, including for the purposes of optimization, customizing and in-game offers and verifying purchases, within the framework of legal legislation. We may also use it for the other purposes set out in this Privacy Policy.

Payments for in-app purchases are being carried out by the Platforms. Titans Boost does not collect personal data such as your name, surname, credit card number and e-mail address that you share with the Platforms for the payment. Titans Boost does not have access to your credit card or bank account data. However, Platforms may share non-financial payment information for the items your purchase is being shared with us to fulfill your order.

Providing and optimizing our Services

We use your personal data to enable us to provide our websites, advertising, and other Services to you and to optimize all of them so that we can make them the best they can be for you and all our players. This will include use and analysis of aggregated data to make sure that our websites work properly on all devices and are as enjoyable as they can be for all our players.

Customer Services

We use your personal data, including contact information (e-mail) that you provide directly to us in communications, to provide you with technical support through our customer service channels when you need it or contact with us anyhow. Your contact information will be processed for the purposes of fulfilling your requests, communicating with you, as part of customer service or to send you updates about our games and Services. Finally, we will use your data to manage your account and relationship with us and improve your experience when you use our Services.

User Reviews/Comments

From time to time, you may share your comments about our games and provide certain information that may include personal data. All personal data collected from your participation in such reviews is provided by you voluntarily. We may use such personal data to solve issues you encountered, to fulfill your requests, to improve our products, websites and/or Services and in any manner consistent with the policies provided herein.

Analytics and Research

We use analytics tools, which may include third party analytics tools, to collect information about how you play our games or use our Services. Those tools may use cookies or other similar tracking technologies. We may use your data to carry out research, surveys or to engage directly with you, for example by sending you communications (including by email), for these purposes.

Cheating, Crime and Fraud Prevention

We may use personal data that we hold to prevent cheating, crime, or fraud. We may also need to pass your information to fraud prevention agencies and other organizations involved in crime and fraud prevention, such as the police.

Legal Uses

We may use your data as required or permitted by any applicable law.

3.2. Personal Data Collected from Third Parties

As mentioned above, most of the information that we collect about you comes directly from you when you play our games, or interact with our websites, advertising, or other Services. However, when you allow third party companies to access to your personal data (e.g., downloading our mobile applications through Platforms), we also collect information from such Platforms.

Collected information included but not limited to:

E-mail address (if you log in or link with Facebook, Google or Apple sign in)
Device ID (if you log in as a guest)
IP address
Registration date
log in data includes IP address and log in location (city, country)
Game statistics data (scores, leaderboard, etc...)
Presence in game
Business events such as transactions made in the game
Error events such as any errors encountered by users

Installation of our Mobile Applications via App Store and Google Store

When you install or purchase items related to our mobile apps (such as those you can purchase/download via Platforms), Titans Boost does not have access to your credit card or bank account data. However, Platforms stated above may share non-financial payment information with us related to your purchases, like the items purchased to fulfill your order. The personal data received from the Platforms will depend on privacy settings on relevant Platform applications.

4. Purposes for Processing of Your Personal Data

We collect and use your personal data for the following purposes:

to enable us to provide our games, to ensure that your purchases are activated in the games, and to provide you with player support if you need it;
to enable us to optimize our games for you and for the device that you are using, as well as to deliver customized in game events, offers and promotions;
For the other purposes as set out in this Privacy Policy, including for marketing and advertising purposes;
to operate, improve and optimize our games and other Services;
to personalize our Services, understand our users and their preferences to enhance user experience and enjoyment using our Services and improve our users’ experience;
to provide access to certain areas, functionalities and features of our Services;
to notify you about in-game updates, new products, or promotional offers;
to send related information, including confirmations, technical notices, updates, and security alerts and support and administrative messages;
to enable players to communicate with each other in games or on our social media accounts;
to respond to your comments and inquiries and provide customer support services;
to prevent potentially prohibited or illegal activities and protect of our players;
to measure interest in our Services;
to ensure internal quality control;
to enable us to comply with laws that apply to us, to prevent fraud, to ensure compliance with our terms of service or where necessary to defend, exercise or establish our legal rights
to contact you as a part of our recruitment processes; and
as otherwise expressly set out in this Privacy Policy or as required by law.

5. The Transfer of Your Personal Data

In case a public institution is authorized to request personal data by the law, your personal data can be transferred to such authorized public institution in accordance with the applicable personal data protection legislations. Requests from judicial authorities will also be fulfilled in accordance with the applicable legislation.

Your personal data may be transferred to our business partners and service providers only if it is required to provide Services with you. The types of Service Providers (data processors) to whom we entrust include companies that provides:

(i) provision IT and related services;

(ii) provision of information and services you have requested;

(iii) customer service activities;

(iv) analytics and search engine activities that assist us in the improvement and optimization of the Services; and

(v) any supporting activities in connection with our Services. Titans Boost has executed appropriate contracts with the service providers that prohibit them from using or sharing personal data except as necessary to perform the contracted services on our behalf or to comply with applicable legal requirements.

We may access, preserve, and disclose your personal data, other account information and content if we believe doing so is required or appropriate (e.g. required by Law and similar disclosures):

(i) to comply with law enforcement or national security requests and legal process, such as a court order or subpoena;

(ii) to respond to your requests;

(iii) to protect yours, ours or others’ rights, property or safety;

(iv) to enforce Titans Boost’s policies or contracts;

(v) to collect amounts owed to Titans Boost;

(vi) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity; or

(vii) if we, in good faith, believe that disclosure is otherwise necessary or advisable.

In addition, from time to time, server logs may be reviewed for security purposes (e.g., to detect unauthorized activity on the Services). In such cases, server log data containing IP addresses may be shared with law enforcement bodies, so they may identify users in connection with their investigation of the unauthorized activities.

6. International Transfer

All personal data collected via or by Titans Boost may be stored anywhere in the world, including, but not limited to, in Turkey, the United States, the European Union, in the cloud, on our servers and on the servers of our affiliates or the servers of our service providers. When we transfer your personal data internationally, we will take reasonable steps to ensure that it is treated securely, lawfully and in the manner, we describe here. Please note that laws vary from jurisdiction to jurisdiction, so the privacy laws applicable to the places where your information is transferred to or stored, used, or processed in may be different from the privacy laws applicable to the place where you are resident.

By providing information to Titans Boost, you consent to the storage of your personal data in these locations.

If you are using our Services from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to Turkey and the United States and to processing of your data globally.

By choosing to visit the Site, utilize the Services or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of Turkey.

7. Marketing

We and our third-party partners may use personal data collected about you to send you marketing communications about our mobile applications and related Services based on your interests. For example, we may serve ads within our Services or place ads on third party websites and apps.

We may use the information that we hold about you to promote Titans Boost’s Services in several ways. This might include:

advertising within third party websites and apps;
offering you customized promotions for our services in the game you play;
offering you in-game advertisements and special offers regarding the Titans Boost services and games.

Information used for Marketing

We use information about you to try to make sure you only see marketing from us that might be of interest to you. This includes using information that we may have about you, such as:

ad identifiers and other non-personal data collected from your device;
the games you play and information about how you interact with our games and Services;
country or region; and
other information that we might acquire from our third-party marketing partners or other third parties who have obtained your consent or have another legal right to share that information with us.

Marketing Partners

When we market our games in media published by other companies, we use various third-party marketing partners to assist us on our behalf, and we may share data which we have collected about you with such third parties for these purposes.

Our marketing partners may help us to serve ads to you by combining this information with data which they have collected about you elsewhere. They collect this information when you use their services or the websites and services of third parties. Our partners use this information to make assumptions about the kinds of advertising you would prefer to see. If they determine that you would be interested to see an advert for Titans Boost’s games or Services, they will serve you with a Titans Boost ad while you are using other websites and services.

This Privacy Policy does not apply to the collection of your data by our marketing partners. We recommend that you review our partners’ privacy policies for more information.

8. Ad identifiers, Software Development Kits and Similar Technologies

To provide our games, websites and interest-based advertising, we use ad identifiers, software development kits and similar technologies. This section describes our use of these technologies.

Ad identifiers and similar technologies are used by us to provide our Services to you and in order to collect data from your device. These technologies allow us and our third-party advertising partners to:

recognize you and your device;
provide interest-based advertising to you;
allow our Services to interact with a third-party social network or Platform (where you have chosen to allow such interaction);
enable us and third parties to provide you with more customized services, for example to provide our Services in the correct language.

Work of Ad Identifiers and Similar Technologies

Ad identifiers are non-permanent, non-personal identifiers such as the Android advertising ID and/or Apple's ID for advertising, which are uniquely associated with your device. Similar technologies include tracking pixels within ads. These technologies allow companies (including marketers and advertisers) to recognize your device when you use Websites and applications.

Options of Opt-out from Interest-based Advertising

Opting out of interest-based advertising at a device level: You can choose to prevent your device's ad identifier being used for interest-based advertising, or you can reset your device's ad identifier, by changing the settings of your device. Settings vary from device to device, but you will usually find the ad identifier settings under "privacy" or "ads" in your device's settings.
Opting out of Facebook advertising: To update your advertising preferences with Facebook, you will need to log in to your account on Facebook and update your settings there.

9. Your Rights Regarding the Protection of Your Personal Data

You have certain rights in connection with your personal data and how we handle it. You can exercise these rights at any time by contacting us via any of the methods set out in the Contact Us section below.

Those rights include:

Access to personal data: You have the right to access your personal data that Titans Boost is using.
Correction or deletion of personal data: You have the right to ask Titans Boost to correct or complete your personal data if it is wrong or incomplete. You may also have the right to ask Titans Boost to delete your personal data, when certain conditions apply. Such requests should be sent to [email protected]
Account deactivation: Should you wish to completely deactivate your account include disassociating your Facebook account from our current and future mobile games and deleting our games from your mobile devices. Please note that if you completely deactivate your account all your progress in our games and any unspent virtual items will be lost and we may not be able to restore them in the future.
Restriction on processing of personal data: You may have the right to ask Titans Boost to restrict the use of your personal data, when certain conditions apply.
Object to processing of personal data: You may have the right to object to the use of your personal data by Titans Boost, when certain conditions apply.
Portability of personal data: You may have the right to receive your personal data in a structured and commonly used format so you can use this data with another company, when certain conditions apply.
Right to opt-out (California, USA): California residents have the right to opt out of the sale of personal data, which is defined in a way that may include the transfer of data to third parties to personalize ads for you. If you opt out of the ‘sale’ of your data, we will not sell your data, including to our advertising partners, but you may still see ads in the game and some of our partners may deliver ads to you, based on information they hold on you.
Rights under GDPR: The GDPR is a regulation intended to strengthen and unify data protection for all individuals within the EU. It aims to protect the fundamental right to privacy and the protection of personal data. Titans Boost is committed to data protection and has taken steps to align with the GDPR. You can exercise your rights to review or request the permanent deletion of your personal data by submitting a request to our support team at [email protected]. If you do not want to permanently delete your account, you may deactivate your account instead, and activate it again any time. Please be advised that by deleting your personal data, all game progress and any related asset will no longer be restorable. If you have any questions or comments in regards to privacy matters please send us a message at [email protected].

There are other ways in which you can control the personal data that we collect about you. For instance, you could disconnect your Facebook or other social network account from our games, or delete our games from your mobile device. You could also reset your mobile advertising identifier or limit ad tracking altogether using the settings in your phone.

We may occasionally send you push notifications through our mobile applications with game updates, high scores and other notices that may be of interest to you. You may at any time opt out from receiving these types of communications by changing the settings on your mobile device.

If you believe we have misused your data or violated any data protection regulations, you may file a complaint with a Data Protection Authority, for example, the Authority of your place of residence.

You can submit all your claims, deletion requests and questions with respect to such rights to [email protected]. Your requests will be answered as soon as possible and within thirty days at latest.

10. Data Retention

Titans Boost retains the personal information collected as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements and comply with applicable laws.

Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.

11. Security

The personal data that you provide to Titans Boost is stored on servers that are located in secured facilities and protected by protocols and procedures designed to ensure industry-standard security of such data such as firewalls and data encryption. However, no server, computer or communications network or system or data transmission over the internet can be guaranteed to be 100% secure. As a result, while Titans Boost strives to protect your personal data, Titans Boost cannot ensure or warrant the security of any personal data you transmit to Titans Boost or through the Services.

By using the Services or providing personal data to us, you agree that we may communicate with you electronically regarding security privacy, and administrative issues related to your use of the Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Services or sending an e-mail to you.

12. Changes to Our Privacy Policy and Practices

Revision to the Privacy Policy

We may revise this Privacy Policy at our sole discretion, so review it periodically. If you continue to visit this Site and use the services made available to you after such changes have been made, you hereby provide your consent to the changes.

Posting of Revised Privacy Policy

If there are any material changes to this Privacy Policy, Titans Boost will notify you by email or as otherwise required by applicable law. We will post adjustments to the Privacy Policy on this web page, and the revised version will be effective immediately when it is posted (or upon notice as applicable). If you are concerned about how your information is used, bookmark this page and read this Privacy Policy periodically.

New Uses of Personal Information

Additionally, before we use personal information for any new purpose not originally authorized by you, we will endeavor to provide information regarding the new purpose and give you the opportunity to opt out. When consent of the individual for the processing of personal information is otherwise required by law or contract, Titans Boost will endeavor to comply with the law or contract.

13. Contact Info

If you have any questions about the privacy practices or this Privacy Policy, please contact Titans Boost by email at [email protected].

Titans Boost Ltd.