Pixel Tiles Terms of Service

Effective date: 3 November 2026

1. About these Terms

Pixel Tiles (the “Game”) is developed and published by Titans Boost Gıda Ticaret Ltd. Şti. (“we”, “us” or “our”), Şerifali Mah. Kutup Sok. No:17, İstanbul, Türkiye. You can contact us at [email protected].

These Terms govern your use of Pixel Tiles, its services and virtual items. Please read them before playing or purchasing. They apply when you agree to them, including by using the Game after they have been clearly presented to you where that form of acceptance is permitted by law.

For the iOS app, Apple's standard End User License Agreement governs your licence to the application. These Terms supplement that agreement with game-specific rules; they do not replace it or change your agreement with Apple. If there is a conflict concerning the application licence, Apple's standard agreement prevails:
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Nothing in these Terms limits rights or remedies that applicable law does not allow us to exclude.

2. Who may play

You must have the legal capacity to agree to these Terms. If you are below the age at which you can enter into this agreement in your country, your parent or legal guardian must review and agree to these Terms on your behalf where permitted by law. Purchases must be authorised by the payment account holder and, where required, your parent or guardian.

3. Accounts and progress

The Game uses Game Center or an automatically created guest account to associate you with game progress and game-related records. Protect access to your device and platform account.

Access to guest progress may be lost if you uninstall the Game, reset or replace your device, or lose the credentials associated with that guest account. Using a different Game Center account may also give access to a different game account. Contact support if you need help recovering access.

Keep your Player ID when contacting support, but never send us your Apple password or payment-card details.

4. Coins, hints and other virtual items

Coins may be purchased or earned through gameplay and available rewards. Hints are obtained and used as described in the Game. The Shop shows quantities, prices and offer eligibility before you confirm.

Virtual items provide a right to use the relevant feature within Pixel Tiles. They are not money, cannot be redeemed for cash through the Game and may not be sold or transferred outside the Game. This does not restrict any refund or other remedy required by law.

Coin packs are consumable purchases. Spending coins or using hints reduces the relevant balance; using Restore does not replenish items already used. Access to an existing balance depends on access to the associated game account.

We may correct verified duplicate grants, transaction errors or rewards obtained through fraud. Any correction will be limited to the affected transaction or items. Contact support if you believe a correction is wrong.

5. Lifetime No Ads

Lifetime No Ads is a one-time, non-consumable purchase that removes forced advertisements, including interstitial ads, in Pixel Tiles. It is not a subscription and has no recurring charge or scheduled expiry.

Optional rewarded ads remain available when advertising is enabled and an ad is available. You choose whether to watch them for the displayed reward. Lifetime No Ads does not automatically grant those rewards, coins, hints or access to additional content.

“Lifetime” describes the duration of the ad-removal entitlement in Pixel Tiles; it is not a promise that the Game, its online services or compatibility with every future device will continue indefinitely. Changes or discontinuation remain subject to section 10 and your statutory rights.

6. Payments, Restore and refunds

iOS purchases are processed by Apple. The price and currency shown in Apple's purchase confirmation apply. Coin packs and Lifetime No Ads are separate one-time purchases.

To recover an eligible Lifetime No Ads purchase, use Restore in the Shop while signed in to the Apple Account used for that purchase. Purchase verification may require an internet connection. If restoration fails or a paid item is missing, contact us for help.

Apple's Restore process does not restore consumable coin purchases. This is separate from accessing an unspent balance already saved to your game account or resolving a purchase that was charged but not delivered.

You can request a refund for an Apple-billed purchase at:
https://reportaproblem.apple.com/

Refund eligibility depends on Apple's applicable process and your legal rights. Contact us about faulty or undelivered purchases. Your statutory rights to cancellation, refunds and other remedies remain unaffected. A refunded or revoked purchase no longer provides the corresponding paid entitlement, subject to applicable law.

7. Advertising, rewards and privacy

Rewarded ads are optional. Ad availability can vary, and a reward is delivered after the relevant completion and verification requirements are met. If an earned reward is missing, contact support. The Game displays the applicable reward and any claim limits.

Personal information and privacy choices are explained separately in our Privacy Policy:
https://www.purritogames.com/pixel-tiles-privacy-policy

Accepting these Terms does not itself enable optional advertising, game analytics, notifications or Apple tracking permission. Those choices are handled separately in the Game and your device settings.

8. Fair use and intellectual property

Use the Game for personal entertainment and comply with applicable law. Do not cheat, manipulate purchase or reward verification, deliberately exploit bugs for unfair benefits, interfere with the Game's services, access another person's account without permission, or use automated tools to obtain unauthorised rewards.

The Game's software, artwork, music, branding and other content belong to us or our licensors. Your rights to use the application are governed by the applicable licence. These Terms do not restrict activities permitted by law or by an applicable third-party or open-source licence.

We may restrict an account where reasonably necessary to address a material breach, fraud, a security threat or a legal requirement. Measures will be proportionate. We will explain the reason and allow you to contact support to challenge a restriction, unless doing so would be unlawful or compromise security or an investigation. Where appropriate, we will give you an opportunity to remedy a breach before terminating access.

9. Leaving the Game and account deletion

You may stop playing at any time. Uninstalling the Game does not itself delete your game account or request a refund.

You can request account deletion in Settings → Delete my account. Read the confirmation screen before submitting; it explains the processing period and consequences. Your account is paused while the request is processed. Completed deletion removes the associated game progress and game balances; these cannot be recovered through Restore.

Deleting a game account does not delete your Apple Account or automatically refund an App Store purchase. Eligible non-consumable purchases and any statutory remedies are considered separately from deleted game progress. Contact support if you need help with a purchase after deletion.

The Privacy Policy explains deletion handling and records that may need to be retained for legal or operational purposes.

10. Updates, availability and responsibility

We will provide the Game with reasonable care and skill. Maintenance, technical faults, platform changes or service outages may interrupt access. Some features may require updates or a compatible device.

We may update gameplay, free rewards and technical requirements. We will not use these Terms to arbitrarily remove paid benefits or retrospectively reduce the content of a completed purchase. If a planned change or discontinuation materially affects a paid benefit, we will provide reasonable advance notice where practicable and any remedy required by applicable law. Urgent security or legal changes may require shorter notice.

We do not promise uninterrupted or error-free operation. Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, gross negligence, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited. Your mandatory consumer guarantees remain unaffected.

11. Changes to these Terms

We may update these Terms to reflect changes to the Game, legal requirements or our operations. We will publish the revised version with its effective date and give appropriate notice of material changes before they take effect, except where a more immediate change is required by law or security needs.

Where agreement to a change is legally required, we will obtain it. Changes will not retrospectively remove accrued consumer rights or rewrite the terms of an earlier purchase to your disadvantage.

12. Applicable law and contact

These Terms are governed by the laws of Türkiye, without depriving you of mandatory protections that apply in your country of habitual residence. You retain access to courts and consumer dispute-resolution bodies available under applicable law.

If you have a question, complaint or purchase problem, contact:
Titans Boost Gıda Ticaret Ltd. Şti.
Şerifali Mah. Kutup Sok. No:17
İstanbul, Türkiye
Email: [email protected]